|
FAQ
|
Home
CAST
Screens
CAST
Reports
Reseller
Download
|
Q. On how many workstations can I install
CAST for one copy I buy?
A. Unlimited for the branch you buy for. All
clinic details (i.e: address, name) are static parameters. You cannot
install the same copy to other branches. Only one database is allowed for
every license.
|
Q. How is the
quality?
Or if I’m not satisfied with this software, can I get my money back?
A. This software is already been used since 2004.
The best opinion should comes from you. Kindly get the DEMO version first
for FOC and decide on the quality and whether it suits your needs before
you decide to purchase it. We will not refund you for any chargeable
versions you have paid.
|
Q. I have nothing in
my clinic to install the software. How much it will cost to get the
application installed and running?
A. You will need 2 PCs, a hub, a printer and
cable for networking. We can assist you to get all these equipments, set it
up and install the software for you. All of this will cost you not more
than RM7000.00 (2 PCs, hub, cabling, printer and CAST Software Enterprise
Version)
|
|
Q. How about viruses and data loss?
A. It is possible to happen and not only for this
application. To minimize the impact, you need to run a data backup
procedure which will backup your data at the end of the day. A built in
function in CAST will assist you to perform this backup.
|
|
Q. Any different between DEMO version and
commercial versions?
A. Yes. Patient number allowed to be registered
is only 100. Message box will be displayed each time you register a new
patient or save a consultation. You are also not allowed to put your clinic
parameters (i.e: name, address) in this demo version. You are also not
allowed to delete any registered patient (which will reduce the patient
number). No limitation in term of functionalities and no expiry date.
|
|
Q. Can I ask for
customization or changes?
A. Yes, but we will decide if this can be done or
not. If the modification/new function only suits your need, we will charge
extra fee for it, if we agree to do the changes. If the changes is
applicable for all clinics, we will do it for free
|
|
Q. How about my
existing patient record?
A. You
have two options to handle this. First, transfer all records from card to
CAST database. And clear the file cabinet. But, this is not practical and
requires a lot of extra work.
Second
option is to register only those coming to your clinic after you have
installed CAST. This will include new patient and your existing patient.
For your existing patient, transfer their information from card to CAST.
And keep this card aside - to be housekeep later. Keep doing this for a
period of time, let say 6 months. After that you can decide whether to
housekeep all the cards and clear the file cabinet. Your regular patient or
those within your vicinity most probably will visit your clinic at least once
in this 6 months period.
|
|
Kindly
email to sistemklinik@gmail.com
if you need more info
|
|
|
|
Home CAST
Screens CAST
Reports Reseller Download
|
|
|
|
A software product developed by SNS IT Solution (SA0108140-M). Copyright © 2009. All rights reserved
|